Returns & Exchanges
At Phitku, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, we offer easy returns within 30 days of delivery.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Ensure the products are unused and in their original packaging, then securely place them in a shipping box with the provided return label.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing