Frequently Asked Questions
Everything you need to know about your Phitku beauty journey.
Are Phitku products safe for sensitive skin?
Yes, our products are formulated with high-quality, dermatologically tested ingredients designed to be gentle yet effective for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, provided the product is at least 50% full.
Are your products cruelty-free?
Absolutely. Phitku is committed to ethical beauty; we never test our products or ingredients on animals, and we are certified cruelty-free.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.